Position: Medical Office Manager
Department: Primary Care
Job Purpose: Supervisory, Office and Administrative
Duties:
Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Provides office services by maintaining office systems, processes, supplies, equipment and facilities; supervising staff.
Improves quality results by studying, evaluating, and re-designing processes; implementing changes.
Maintains office services by organizing office operations and procedures
Implementing production, productivity, quality, and customer-service standards; resolving problems; identifying system improvements.
Meets office services operational standards by contributing information to strategic plans and reviews
Maintains office supplies inventory by checking stock to determine inventory levels; anticipating needed supplies and furnishings; evaluating new office products; placing and expediting orders for supplies and furnishings; verifying receipt of supplies and furnishings.
Ensure operation of office equipment by completing or arranging for preventative maintenance requirements; troubleshooting malfunctions; calling for repairs; maintaining equipment inventory; evaluating and recommending new equipment and techniques.
Creates and/or revises office systems and procedures by analyzing operating practices, office layout, forms control, internal and external communications; implementing changes.
Assesses customer satisfaction with services and resolves complaints by designing and implementing satisfaction surveys; analyzing and interpreting results; planning and directing improvement opportunities and follow-up.
Accomplishes department and organization mission by completing related results as needed.
Absolute Skills: Attention to details, Administrative Writing Skills, Supply Management, Customer Service, Quality Management, People Management, Training Management, Delegation.
Desired Skills: Verbal Communication, Process Improvement, Organization, Multi-tasking, Problem Solving, Presenting Technical Information, Analyzing Information, Decision Making.
Absolute Qualification: College Degree, Experience in medical office management.
Desired Qualification: Experience in medical billing.
Resumes from interested candidates should be forwarded directly to the HR manager by fax:(718) 688-8082 or via email hr(AT)hiqualitycare.com.
